At Smile Tour India, we strive to ensure the longevity and satisfaction of the treatments provided through our network of skilled specialists. Our warranty policy is designed to support patients in maintaining long-term dental health, while also clarifying the scope and terms of coverage for our services.
Overview
- Dental Implants: Lifetime warranty on implants, provided adherence to recommended follow-ups and maintenance care is observed.
- Crowns: 10-year warranty for ceramic crowns and a 15-year warranty for zirconia crowns.
- Cosmetic Dentistry and Orthodontics: Each treatment has unique considerations outlined below, and warranties are contingent upon following post-treatment care and routine follow-ups as advised by the dentist.
Note: All warranties are subject to the patient’s health condition at the time of treatment and their adherence to post-care recommendations. Any medical condition that arises after the procedure, such as diabetes, cardiovascular disease, or cancer, may affect the eligibility of the warranty.
Patient Responsibility
- Understanding Terms: Patients must read and understand all terms and conditions before beginning any treatment.
- Treatment Plan & Costs: Estimated costs are provided at the treatment planning stage. Actual costs may vary following a detailed physical consultation and evaluation.
- Post-Treatment Care: Patients are required to follow all post-treatment care instructions and attend follow-up appointments to maintain their warranty coverage.
- Medical Consent: As with any medical procedure, patients are required to sign a medical consent form, acknowledging that while advanced, science-based care is provided, unforeseen complications can arise in dental treatments.
Warranty by Treatment Type
1. Dental Implants
- Lifetime Warranty: Dental implants are covered by a lifetime warranty, including free replacement if necessary, provided that patients adhere to follow-up schedules and prescribed care routines.
- Prosthetic Components: Ceramic crowns have a 10-year warranty, and zirconia crowns have a 15-year warranty.
- Health Considerations: The implant warranty depends on the patient’s health status at the time of the surgery. Conditions that arise later, such as diabetes, heart conditions, or cancer, may compromise implant longevity and void warranty coverage.
- Repair Costs: If any failure occurs that requires repair but is not covered under warranty, Smile Tour India will inform the patient of the additional costs. Any repairs outside the warranty scope will be billed at actual cost.
2. Cosmetic Dentistry (Smile Design)
- Post-Treatment Care: Cosmetic dental work requires careful handling post-treatment. Patients should avoid biting hard substances and refrain from smoking, as these can damage or discolor cosmetic restorations like veneers.
- Adherence to Care Guidelines: Following all post-operative guidelines is essential to maintain results and prevent complications. Failure to adhere to these instructions may void the warranty.
3. Orthodontics & Invisalign
- Orthodontic Appliances: For braces, metal wires may occasionally break, particularly in mild to moderate cases, and may need replacement.
- Invisalign Maintenance: Invisalign aligners are delicate and require careful handling to prevent breakage.
- Post-Treatment Retainers: After orthodontic treatment, patients must wear retainers as prescribed (typically for 6 months to 1 year) to prevent tooth movement. This is critical for long-term treatment success and warranty applicability.
Additional Considerations
- Planning & Follow-Up: Patients are advised to stay in India for the recommended duration to complete consultations, procedures, and follow-up appointments.
- Responsibility for Non-Adherence: Smile Tour India is not liable for complications that arise from failure to follow post-operative instructions or missed follow-up visits.
- 1-on-1 Consultation and Consent: Each patient will receive a one-on-one consultation, where potential complications and all relevant details are fully explained. Patients must read the consent form thoroughly and address any doubts before proceeding with treatment. Once treatment is completed, Smile Tour India will not take responsibility for any dissatisfaction related to warranty or guarantee claims.
- Additional Services: Travel and accommodation arrangements are available upon request at an additional cost.
These terms and conditions aim to create a transparent, high-quality experience for all patients seeking dental treatments through Smile Tour India. We encourage all patients to review these guidelines to fully understand their responsibilities and the scope of their warranty coverage.